TOSHIBA

Small businesses need a flexible telecommunication system that can easily adapt their changing and growing needs. The Strata CTX100 is specifically designed to provide the exact telecommunication features your business requires today, and as it grows in the future. That makes the Strata CTX100 the ultimate cost-effective telecommunication solution to give you the investment protection you need.
 
Whether you need a basic telephone system or advanced capabilities, you can expand functionality as needed. The Strata CTX100 digital business telephone system offers valuable options to provide the comprehensive solution for your full range of telecommunication needs:

• Multiple System Networking
• Remote User Access
• Voice Over Internet Protocol
• ACD/MIS Call Center Functions
• Computer Telephony Integration
• Voice Mail/Auto Attendant

While Strata CTX100 is technologically advanced, it’s designed to be easy to use. That means your employees will get the most out of the system’s powerful communication capabilities:

• Intuitive interface matches the way your employees naturally use the telephone.
• Displays simple instructions – including voice mail controls – on the telephone’s LCD screen.
• Enables employees to use sophisticated features with minimal training.
• Save lots of time by executing frequently used calling features at the touch of one button. User-programmable buttons make it a snap!

 
Upgrading performance and capacity is simple, without major expense. If you upgrade to a larger Strata CTX670 system in the future, you can even reuse your existing Toshiba digital telephones, and many of the CO line and station cards. This enables you to continually control costs, maximize return on investment, and increase productivity.

Businesses of all sizes now rely on voice mail and overall voice processing to help manage calls, provide superior customer service, enhance productivity, and facilitate communications. With Toshiba Stratagy voice processing, your employees won’t miss calls, messages or opportunities, improving your company’s efficiency and bottom line.

Toshiba digital telephones are both stylish and efficient. Their high functionality allows your employees to maximize the benefits of the system’s capabilities, improving both internal and external communications.

• Toshiba offers a wide range of digital telephones and consoles, allowing you to match your telephones to your specific application.
• Available in charcoal gray or ash white color to match your office decor.
• A variety of 10-, 14-, and 20-button speakerphone or LCD models are available.
• Two 900 MHz digital cordless telephone models meet your needs for mobility within the office.
• The 20-button add-on module and 60-button DSS console are ideal for small/medium volume answering requirements.
• The Strata CTX Attendant Console is the most effective solution for specialized high-volume call answering. User-friendly Windows interface and streamlined mouse/keyboard functions make high-volume call answering faster and easier.
• For small businesses, the Strata DK14 and DK40i digital business telephone systems offer a solution that fits your needs. The revolutionary “building block” design of Strata DK systems lets you start small and add on as your business grows. Strata DK systems incorporate the latest technological advances into the friendliest user interface possible, improving your company’s communications, efficiency and productivity for years to come.

The Strata DK “building block” modular approach to growth and expansion is a cost-saving breakthrough, enabling businesses to upgrade performance and capacity without significant capital outlays.

Our complete migration philosophy allows you to reuse telephones from smaller Strata DK14 and DK40i systems throughout the entire Strata DK product line, including the largest Strata DK424.

Strata DK systems offer a variety of features to help you control costs and better manage your operation. For example, it makes client billing easier, can restrict long-distance toll access, helps route calls over your least costly CO line or long distance carrier line, connects to high speed digital services including ISDN, and can even eliminate technician reprogramming when you move a telephone from one location to another.

Sophisticated features don’t help if they’re too complicated or intimidating for people to use. That’s why we designed Strata DK systems with the actual user in mind.

The Strata DK14 and DK40i let you add optional features individually at any time, so you get the exact level of performance your business requires –no more and no less.

The Strata DK14 and DK40i let you add optional features individually at any time, so you get the exact level of performance your business requires –no more and no less.

For more than 100 years businesses have depended on Toshiba, a worldwide leader in business telecommunication systems. Like all Toshiba products, the design of the Strata DK14 and DK40i reflects our continued commitment to quality, reliability and value.

Toshiba digital telephones are available in two colors, and a variety of 10-and 20- button hands-free or LCD speakerphone configurations. A 900 MHz cordless digital telephone with LCD display and message waiting indication, and a PC digital telephone that brings telephone capabilities to your personal computer are also available. For specialized answering, we offer an add-on module, DSS console, and a door phone.

The Strata DK14 provides capacity for up to four CO lines, eight digital telephones and two analog station ports for faxes, voice mail, etc. The Strata DK40i provides capacity for up to 12 CO lines and 28 telephones including many combinations of digital and analog stations.

Our full line of telephones provides the industry’s strongest solution to meeting your changing telecommunication needs, no matter what size or type of business you have. All Toshiba telephones are compatible with all Toshiba systems, even if you upgrade to a larger system. All of which fully protects your investment in Toshiba digital telephones. Plus, proven Toshiba quality and reliability are built into every telephone we offer. Each model is rigorously tested in real-world conditions, so you can depend on your Toshiba digital telephone system’s performance day-in and day-out.

All our telephones provide flexible features and options that maximize ease of use and your employee’s productivity, which maximizes your profits.

The Stratagy IVP8 integrated circuit card installs directly into the Toshiba Strata DK or Strata CTX telephone system, offering an economical voice processing solution for small to medium-size businesses. Stratagy IVP8 supports up to eight ports on a single circuit card that includes Toshiba’s state-of-the-art embedded processing technology and CompactFlash® memory. These features provide high performance, superior reliability, and consistent data integrity throughout the system.

During a call, you can record the conversation into your voice mailbox using the Toshiba Strata CTX business telephone system. This feature is ideal for keeping a record of important phone calls for future reference, and for capturing detailed information you may need to assure accuracy in correspondence, reports, etc. Starting and stopping a recording is as easy as pressing one key. Convenient pause and restart features enable you to review details of the conversation at your own pace.

This feature answers incoming calls, enabling employees to focus on their main job responsibilities. Automated Attendant streamlines operational efficiency by allowing callers to route their own calls and leave messages without receptionist assistance. The caller simply enters the mailbox number of the person they’re calling, and the call is handled based on that person’s specific mailbox configurations – from dialing another extension to screening the call to executing an IVR application. These capabilities make your telephone system work harder for you.

When a caller enters the specific extension or department they want, the call is automatically routed. Callers can easily find a person’s extension by using the company directory feature. If an extension is unanswered or busy, the call can be automatically routed to another extension or an operator. If all called extensions are unavailable, callers can hold, hang up or leave a message. The system also detects fax tones and transfers those calls to a fax machine. Automated routing enables your staff to focus on tasks other than directing calls.

When an employee is unavailable or busy, Stratagy can take messages. Each employee can record up to seven personal greetings for his/her mailbox, with specific greetings scheduled to play at various times of the day. This ensures that callers hear accurate information 24 hours a day, 7 days a week. When extensions are busy or do not answer, Stratagy automatically plays the appropriate greeting. The caller is offered the choice of leaving a message, calling another extension, holding or being transferred to an operator for assistance.

Stratagy IVP8 users can manage voice messages with ease. You have total control over your messaging by simply pressing specific telephone keys. The Strategy system saves time by letting you replay, skip forward or backward within a message, delete, pause, control playback speed and volume, play messages in order of priority, and much more. You can also share information by forwarding a message to other Stratagy users, and attach your own voice comments. You can even customize the way you’re notified of messages, from receiving a pager alert to indicating urgent status. Plus, you’ll maximize efficiency by creating folders for different types of messages.